Slavonic Fairy Tales the New

Terms & Conditions ♥

If you purchase from us, you must consent to the following conditions.

Please be advised that we can only post to the address you enter at the checkout phase. Please ensure this is accurate as orders are dispatched with priority to ensure the stated delivery time before we can pick up a change of address message. Also, please note that orders can be processed within minutes, and if our courier picked up parcels, they could not be cancelled. However, you are welcome to return it once you receive the item. Please be aware that multiple orders can be posted individually. This is to ensure that you receive each item as soon as possible. Communication is crucial to us; please let us know immediately if at any time you have any issues or problems. Before leaving unsatisfactory feedback, please allow us to put things right.

Please always reach us through eBay and not through our email address. Please be informed that our stock is also held in Wholesale Fulfilment centres around the country; therefore, the order may come in the suppliers/fulfilment centre branded packaging. By buying this item, you agree to us communicating your name and address details with our suppliers to authorise us to complete your order as quickly as possible.

Our commitment with You

As professional sellers, we offer a 30 day guarantee to all our customers. If you are unhappy with your purchase, if the product arrives damaged, or if you are unsatisfied with what you have purchased, please drop us a message. We can arrange your free return with a full refund.

Shipping

We offer FREE shipping on all orders! We offer shipping to UK Mainland Only and ship within 1-2 business days of payment, usually sooner. We are always working hard to ensure your package arrives as soon as possible. Please understand that some factors like weather, high postal traffic, and the performance of shipping companies are outside of our control. We do not accept P.O. Boxes. Please provide a physical address.

We Don't Ship OUTSIDE UK MAINLAND.

Return

We offer a 30-Day Return Policy on items in which you are not completely satisfied with. You have the option of a full-refund or an exchange of the item. Please message us for the labels, don't use any other labels.

Payment

We accept all type of payment available on eBay plateform including PayPal. Please pay as soon as possible after winning an auction, as that will allow us to post your item to you sooner!

Feedback

We try over very best to make sure every customer is completely satisfied. If there's a problem, message us! We're happy to help and do our best to make you satisfied.

Contact Us

If you have any queries, please contact us via ebay. We usually respond within 24 hours on weekdays.